EcoRodovias | Data Privacy

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To which Business Unit of the Ecorodovias Group would you like to submit a request?*

What is your relationship with the Ecorodovias Group?*:

Inform details of the request in the field below*:

To ensure the security of your data, we must confirm your identity. Please attach a photo ID. If you are the Data Subject’s legal representative, please attach to the request a power-of-attorney establishing the applicable representation powers.

By completing this form, you hereby declare, under penalty of law, that the following request pertains to your personal data and may not, under any circumstances, refer to the data of a third party, except in cases of legal representation to be verified upon the submission of a declaration, power-of-attorney or any other document that confers the powers to represent the third party.

I hereby acknowledge and accept full responsibility.*

Privacy Notice

This Privacy Notice applies to the users (“You” or “User”) of products or services provided by Ecorodovias Infraestrutura E Logística S.A. and its affiliated companies (“EcoRodovias” or “We/Us”) in Brazil.

The Privacy Notice informs You of how EcoRodovias processes your personal data in connection with its products and services. This includes general information on what type of personal data is collected and used, for what purposes, how long it will be used, with whom it can be shared and what your rights are regarding your personal data. You may receive additional information about the use of your personal data depending on the product, service or company affiliated to EcoRodovias offering such product or service. Unless otherwise informed to You, EcoRodovias is responsible for processing the personal data referred to in this Privacy Notice.

Collection and use of your personal data

Purposes for processing your personal data

EcoRodovias processes your personal data for the following purposes:

To supply products or services, including in highways and ports;
To fulfill User requests;
To receive and collect money, collect taxes and tolls, including through automatic payment devices;
To reimburse Users, when applicable;
To manage the safety of EcoRodovias’ services, including monitoring through video and image;
To provide, maintain and monitor the website, apps and other digital platforms of EcoRodovias;
To communicate with You, including to send information requested by the User and/or to send promotional messages;
To manage relations with Users, including through advertising and marketing actions;
To manage the messages received through the “Talk to Us” section of the EcoRodovias website;
To conduct surveys about User satisfaction with the products and services offered by EcoRodovias, through different channels;
To roll out processes related to the social and environmental impact of the activities of EcoRodovias, including for compliance with legal or contractual obligations of EcoRodovias;
To launch social projects jointly with communities or other partner organizations;
To provide information requested by regulatory and police authorities about incidents at services managed by EcoRodovias, in strict compliance with the legal or regulatory obligations of EcoRodovias;
In cases when Users personally visit any EcoRodovias unit;
To prevent and combat frauds of any type, including avoiding charges of any nature;
To register vehicles exempt from tolls upon request from eligible Users;
To provide vehicle maintenance and removal services;
To provide mechanical assistance services, change tires and deploy the EcoRodovias contingency plan in case of operational emergency;
To provide emergency services of any nature to protect the life and physical integrity of Users;
To monitor general traffic, especially heavy vehicles;
To protect public property, third-party property and the regular exercise of rights of EcoRodovias, including at the administrative, legal or arbitration spheres;
To audit the products and services of EcoRodovias pursuant to legal obligations, including in the context of concession agreements, permits or authorizations;
To respond to authorities in case of lawsuits or administrative proceedings, in compliance with legal, regulatory or other duties required under bidding processes from EcoRodovias.

Apart from the above purposes, we may process your sensitive personal data in the following cases:

Provision of primary or pre-hospital care to Users;
Access to electronic identification and authentication systems in connection with the products and services of EcoRodovias; and
For the regular exercise of EcoRodovias’ rights, including under contracts and lawsuits or administrative proceedings;

With whom we share your personal data